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06-02-2015, 03:42 PM
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#21
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Member
Join Date: Mar 2015
Posts: 71
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As we prepare to sign our purchase agreement today for a new 36RL, I'm now concerned that we will have the same issues we just finished dealing with at Forest River. They just corrected the oxidation issues even after the one year warranty expired. We were first introduced to Redwood last year at Rocky Mountain National Park..the guy loved their rig but hated the oxidation after only 16 months. There is a mandatory $10k for paint... so my question to you, how's is this possible?? Please respond as we are a pending customer, please don't have our first customer service experience leave a bitter taste...
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06-02-2015, 04:48 PM
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#22
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Senior Member
Join Date: May 2015
Posts: 174
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Quote:
Originally Posted by Bogey3025
As we prepare to sign our purchase agreement today for a new 36RL, I'm now concerned that we will have the same issues we just finished dealing with at Forest River. They just corrected the oxidation issues even after the one year warranty expired. We were first introduced to Redwood last year at Rocky Mountain National Park..the guy loved their rig but hated the oxidation after only 16 months. There is a mandatory $10k for paint... so my question to you, how's is this possible?? Please respond as we are a pending customer, please don't have our first customer service experience leave a bitter taste...
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Hi there!
Thanks for your question- we definitely want your Redwood purchase to everything it can and SHOULD be! I have private messaged you to obtain some contact information, so that one of our Redwood representatives can call you and answer any questions or concerns you may have. Congratulations on your exciting purchase!!
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06-03-2015, 12:27 AM
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#23
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Senior Member
Join Date: Nov 2014
Posts: 2,032
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The oxidation and fading was on the non painted units. I have not heard of a problem with the full body paint
__________________
2015 36RL pushing a 2015 Denali
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06-03-2015, 12:43 AM
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#24
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Senior Member
Join Date: Jan 2014
Posts: 747
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Welcome to the forum Christian and Taylor. Look forward to meeting you at the Rally. We really enjoy spending time in our Redwood. Hope you can help some users with their problems.
Chris & Maria
Quote:
Originally Posted by ChristianM
Hi Redwood Family!
Our names are Taylor and Christian from Redwood RV, and we are so excited to join your forum!
It is a treasure trove of useful information, vital questions and (most importantly) stories about your journeys as RVers. Please know that we may not have the answers to all (or hey, ANY) technical questions, but we are here because we want to know more about you! Not as customers, but as campers, journeyers, and adventurers. We are looking forward to this opportunity to get to know our Redwood family better than ever before.
Please contact us if you have any questions
Journey On!
Christian and Taylor
Recreational Lifestyle Specialists
cmuffoletto@crossroadsrv.com
ttroup@crossroadsrv.com |
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06-03-2015, 03:25 AM
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#25
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Site Team
Join Date: Dec 2012
Posts: 1,986
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Redwood discontinued the non-painted coach about a year or so ago. I think it was probably two-fold, with a gel coat finish it is not a question of if it will fade, but when. Also, the graphics on the non painted units are vinyl. Nothing against vinyl graphics , that's my business, but the life span on them is about 7 years or so.
The full body paint is one of the things that sets a Redwood apart. Typically until they started, the only Fivers you saw painted were the Horizons and Continental Coaches that were custom units.
__________________
 Vaughan & Tracy 2013 RW 36RL, 2013 F350 DRW CC, 2016 Focus. MorRyde IS, MorRyde pinbox, disc brakes, Comfort Ride Hitch. "Life is to be embraced, Grab it with both arms ! "
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06-05-2015, 06:45 AM
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#26
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Senior Member
Join Date: Feb 2013
Posts: 7,101
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Ah, didn't realize they dropped the non-painted.
__________________
Brad & Dory - Lone Tree, CO
CURRENT - 2013 Itasca Meridian 42E/2013 Wrangler 4dr Sahara
SOLD - 2014 Redwood 36RL/2014 F350 DRW
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06-05-2015, 11:33 AM
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#27
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Senior Member
Join Date: Jan 2014
Posts: 1,674
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Quote:
Originally Posted by atom ant
Ah, didn't realize they dropped the non-painted.
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Yep, the non painted Redwood was discontinued about the time the non full body painted Cypress and Sequoia were released.
That gave some difference / seperation in the levels of the three models.
__________________
Robert & Sheryl
2014 Redwood 38FL
MoRyde 8K IS, Disc Brakes, MoRyde Pin Box
17.5 Goodyear G114's, RV Armor Roof
2018 RAM 3500 DRW, Curt Q24 Hitch
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06-06-2015, 03:40 AM
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#28
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Senior Member
Join Date: Jan 2012
Posts: 2,811
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Not to offend anyone who may own a Cypress or Sequoia, but all you have to do is step into either and you know it's not a Redwood.
__________________
Michelle & Ann
2018 Chevy 3500HD Crew Cab High Country DRW, D/A, 2016 RW39MB, Dual ACs, Auto Level, Auto Sat Dish, Stack W/D, King Sleep #, 17.5" Sailuns w/Disc, MORryde IS & Pin, Comfort Ride Hitch, 5.5 Onan, Res Fridge & Induction Cook Top
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06-06-2015, 04:02 AM
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#29
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Senior Member
Join Date: Nov 2014
Posts: 2,032
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Ladies that's not very nice. Everyone has a limit as to what they can spend
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2015 36RL pushing a 2015 Denali
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06-06-2015, 02:24 PM
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#30
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Senior Member
Join Date: Mar 2012
Posts: 427
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fading
Quote:
Originally Posted by Russ & Linda
We have a 36RL Redwood VIN # 4VOFC3629DR002400. The front end cap is fading out. Is there someone we can talk to about this. The RV is a 2013 and we took delivery on May 25, 2012.
Thank you
Russ Hodges
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Your Redwood is covered for that problem. Just call your dealer and they will have it painted. If they don't know about the problem, call customer service at Redwood and they will look after you. Don't forget the pictures. Nothing happens unless you have pictures. Good luck and safe travels
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Bud & Lois
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06-07-2015, 09:19 PM
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#31
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Senior Member
Join Date: Oct 2012
Posts: 412
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Welcome to our Redwood form.
__________________
Bob and Carol - Lees Summit, MO,
2016 Silverado 3500 HD, High Country DRW diesel, 3.73 gear ratio, long bed, 25K Reese Elite removable hitch with 2013 Redwood 36RL with 17.5" H-rated tires and MOR/ryde heavy duty shackle links and bushings; 6.5 KW gen
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