Spoke to Mark in Customer Service this morning about the fact that my dealer said they wouldn't pay to move my booster switch. He remembered me as he was the one who helped us find it! He understood that it was not a matter of convenience but rather one of accessibility. Said of course they would take care of it. Very happy with RW Customer Service this week!!!!
It never hurts to give the Customer Service a call instead of taking the dealer's word as the final word. Another satisfied customer!!
__________________ Rick and Mindy
Retired
2013 Redwood 31SL, 2011 Ford F350 SRW, 6.7, Crew Cab with Firestone Bags, Titan Disc Brakes
We finally had to call RW to find ours. It was behind the tv in the bedroom on the left side. The tv fills the space so we had to actually take the tv down to operate the switch. They are moving it to the side cabinet this week.
__________________
Eddie & Toni
2 Bichons - Allie & Katie
2014 38RE
2014 Chevy Silverado 3500 Dually Duramax
Our 2013 36RL has it in the cabinet to the right of the tv. Way up on the top of the cabinet wall. It's has a dark brown cover which makes it had to see. All this being said it sounds like they move them around. (Like looking for Waldo).
Rick and Mindy
Linear Mode
