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10-05-2013, 06:28 AM
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#1
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Senior Member
Join Date: Dec 2012
Posts: 514
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Just brought mine in for my 1 year maintenance and roof inspection. Crossroads approved Berryland RV in Hammond, Louisiana. It is a cry better from where I bought it, It spend 2 months for a 6 month check=up. They said they will get it in Tuesday and shouldn't be over a few days with the service. They are doing everything on my Crossroads Redwood check list plus a few items I had. A clean place with plenty of techs. It is also close to the house at I-55 and I-12 hub. Getting ready for the Southern winter RVing.
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2012 Ford F450 Lariat FX4 dually, 2013 Redwood 36FB Red and Black Painted
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10-06-2013, 12:02 AM
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#2
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Senior Member
Join Date: Jul 2013
Posts: 2,054
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Good deal you found someone close Buddy -
I would suggest you stay away - far away from Dixie or the RV Shop,
my sister and Bro-in-law has had nothing but issue with them both.... would go into detail but they are in litigation over it...
__________________
Ours: '11 Monaco Diplomat 43DFT followed closely by '14 Jeep 4 dr Wrangler.
Hers: '13 Explorer Sport - AWD 365hp twin turbo scooter!
Previous: '13 Ford F350 CC Platinum and '13 38GK
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10-06-2013, 06:06 AM
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#3
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Senior Member
Join Date: Dec 2012
Posts: 514
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I can use Camping World at Dixie on a emergency, but not Dixie. Berryland has a great service department with older experienced workers. Plus it is on the way to Fairview, Fountainbleau, ect.
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2012 Ford F450 Lariat FX4 dually, 2013 Redwood 36FB Red and Black Painted
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10-07-2013, 11:03 PM
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#4
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Senior Member
Join Date: Feb 2013
Posts: 1,444
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Quote:
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Originally Posted by Buddy
Just brought mine in for my 1 year maintenance and roof inspection. Crossroads approved Berryland RV in Hammond, Louisiana. It is a cry better from where I bought it, It spend 2 months for a 6 month check=up. They said they will get it in Tuesday and shouldn't be over a few days with the service. They are doing everything on my Crossroads Redwood check list plus a few items I had. A clean place with plenty of techs. It is also close to the house at I-55 and I-12 hub. Getting ready for the Southern winter RVing.
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Let me know how the service goes with Berryland. I am in Bossier City La and really do not want to take it back to the dealer I purchased from. Ididn't think the techs were that great. I am looking for someone I can take it to in Jan for the annual inspection and some other things that need to be done.
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 Rick and Mindy
Retired
2013 Redwood 31SL, 2011 Ford F350 SRW, 6.7, Crew Cab with Firestone Bags, Titan Disc Brakes
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10-08-2013, 08:59 AM
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#5
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Senior Member
Join Date: Jul 2013
Posts: 2,054
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Rick,
thought of coming to ExploreUSA in Canton, Tx for that ? Is a lot closer to you than BR or Hammond...
in fact, I am in DFW area and you, from another state, could get there before I do 
They are a BIG Redwood dealer and there is a GREAT Campground in Canton - Mill Creek RV Ranch - http://millcreekranchresort.com/
My only issue with ExploreUSA is that @ any one time they can have as much as a 6 week waiting list for service... but other than that they've taken care of me...
Edited by: johnboytoo
__________________
Ours: '11 Monaco Diplomat 43DFT followed closely by '14 Jeep 4 dr Wrangler.
Hers: '13 Explorer Sport - AWD 365hp twin turbo scooter!
Previous: '13 Ford F350 CC Platinum and '13 38GK
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10-08-2013, 05:54 PM
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#6
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Senior Member
Join Date: Dec 2012
Posts: 514
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Berryland brought it in a bay in 3 days and promised they would have it back to me within two weeks, unless they are waiting for parts from Crossroads which this stay doesn't need. It is 35 miles to Hammond and 50 miles to Carencro, La. with bad roads and dealership there. I camp at Fairview State Park a lot and Berryland RV is between Home and the park. I will let you know how fast I get it back, it went in the bay this morning. They are doing everything on the list for yearly service including repacking the bearings, roof, slides, leveling system, ect.
__________________
2012 Ford F450 Lariat FX4 dually, 2013 Redwood 36FB Red and Black Painted
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10-08-2013, 06:04 PM
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#7
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Senior Member
Join Date: Feb 2013
Posts: 1,444
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Quote:
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Originally Posted by Buddy
Berryland brought it in a bay in 3 days and promised they would have it back to me within two weeks, unless they are waiting for parts from Crossroads which this stay doesn't need. It is 35 miles to Hammond and 50 miles to Carencro, La. with bad roads and dealership there. I camp at Fairview State Park a lot and Berryland RV is between Home and the park. I will let you know how fast I get it back, it went in the bay this morning. They are doing everything on the list for yearly service including repacking the bearings, roof, slides, leveling system, ect.
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It will be interesting to see how long it takes, how much it costs and if they did everything correctly. Please let me know how it goes.
__________________
Rick and Mindy
Retired
2013 Redwood 31SL, 2011 Ford F350 SRW, 6.7, Crew Cab with Firestone Bags, Titan Disc Brakes
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10-08-2013, 06:13 PM
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#8
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Senior Member
Join Date: Dec 2012
Posts: 514
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Quote:
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Originally Posted by Rick and Mindy
Quote:
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Originally Posted by Buddy
Berryland brought it in a bay in 3 days and promised they would have it back to me within two weeks, unless they are waiting for parts from Crossroads which this stay doesn't need. It is 35 miles to Hammond and 50 miles to Carencro, La. with bad roads and dealership there. I camp at Fairview State Park a lot and Berryland RV is between Home and the park. I will let you know how fast I get it back, it went in the bay this morning. They are doing everything on the list for yearly service including repacking the bearings, roof, slides, leveling system, ect.
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It will be interesting to see how long it takes, how much it costs and if they did everything correctly. Please let me know how it goes.
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Will do.
__________________
2012 Ford F450 Lariat FX4 dually, 2013 Redwood 36FB Red and Black Painted
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10-09-2013, 07:34 AM
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#9
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Senior Member
Join Date: Dec 2012
Posts: 514
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Quote:
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Originally Posted by johnboytoo
Rick,
thought of coming to ExploreUSA in Canton, Tx for that ? Is a lot closer to you than BR or Hammond...
in fact, I am in DFW area and you, from another state, could get there before I do
They are a BIG Redwood dealer and there is a GREAT Campground in Canton - Mill Creek RV Ranch - http://millcreekranchresort.com/
My only issue with ExploreUSA is that @ any one time they can have as much as a 6 week waiting list for service... but other than that they've taken care of me...
I made reservation at Fairview State Park from 11/8/13 - 11/11/13 for my birthday November 10th. We are at Premium Campsite #62 right by the River and bathhouse. |
__________________
2012 Ford F450 Lariat FX4 dually, 2013 Redwood 36FB Red and Black Painted
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10-30-2013, 06:45 AM
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#10
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Senior Member
Join Date: Dec 2012
Posts: 514
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My RV has been finished and I pick it up from Berryland RV this morning, They did everything on the yearly checklist, including re-caulking the roof and repacking bearings at no charge to us. They were in constant contact with Crossroads and said they had no problems with approvals on everything requested by us. I wish they sold Redwood, I would have bought from them because I already knew of their reputation of great service. Maybe they will get the Redwood dealer for Louisiana, because where I bought is a joke as far as service.
Happy, Happy, Happy as Duck Dynasty says.
__________________
2012 Ford F450 Lariat FX4 dually, 2013 Redwood 36FB Red and Black Painted
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10-30-2013, 11:22 AM
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#11
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Senior Member
Join Date: Feb 2013
Posts: 7,101
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That is great! I'm shocked they paid for the bearing pack.
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Brad & Dory - Lone Tree, CO
CURRENT - 2013 Itasca Meridian 42E/2013 Wrangler 4dr Sahara
SOLD - 2014 Redwood 36RL/2014 F350 DRW
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