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Old 04-11-2014, 11:14 PM   #1
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Jack control panel

Has this happened to anyone? I hoping there is an easy fix.

The display on my jack control panel has shifted to the right side and all I see is half the words.
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Old 04-12-2014, 05:02 AM   #2
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I haven't seen this, but others have had occasional problems with the control panel due to low voltage. You may want to try hooking up to shore power to see if that makes a difference. In addition the control panel does snap out. You may want to pop it out and check/reseat all the connectors.

If all else fails contact Redwood/Crossroads and request them to send out a new control panel to your current location.
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Old 04-12-2014, 07:26 AM   #3
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It happened while I was having battery issues. They had run down overnight

How do I pop out the panel?
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Old 04-12-2014, 03:26 PM   #4
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Dave (Dave&Ginny) has popped his out, I have not. See if Dave responds.
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Old 04-12-2014, 04:25 PM   #5
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I used a small flat blade screwdriver (you can use a plastic tool if u have one)

and gently insert into top center like pic and lever out...
it's just a press fit and should pop right out with wires behind...
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Old 04-12-2014, 08:57 PM   #6
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Johnboytoo is right, if you look closely at the top of the control panel you will see a very tiny lever that pops the panel into the framing. If you use a small flathead screw driver it should come out easily. I can actually get mine out with just my fingers. I had a dealer pull it out, that's how I found out how to do it.
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Old 04-12-2014, 10:17 PM   #7
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Overall, are you all happy with your Lippert or LCI leveling system? My wife and I have been looking at Redwoods for about 3 years and it is one of about 3 manufacturers we are considering when we can retire and full-time it. We currently have a bumper pull camper with an LCI tongue jack and I am not impressed with LCI's quality at all. My jack failed within the first year (and we probably only took it camping about 10 times that first year). They quickly sent a new one to me and that one is now 2 years old.

Just concerned, since some of the other high-end fifth wheel manufacturers don't use LCI and of course when talking to one Manufacturer they all like to tell you horror stories about what their competition uses.

Just collecting feedback from end users is much more credible than listening to salesmen.

Thanks!
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Old 04-12-2014, 10:39 PM   #8
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My LCI is over two years old and over-all I'm satisfied with it. I did have one jack leak, which was replaced by Redwood under warranty. Like many I did have the popping jack sound until I added the recommended additive.
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Old 04-12-2014, 11:46 PM   #9
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Just some background history: Level-up was designed and originally installed by TrailAir approx 5 or 6 years ago. Since then TrailAir and half of the other companies in Goshen have been bought up by Lippert (Drew Industries).
We added the system after-market to our previous Montana at the TrailAir plant and if it hadn't been standard on Redwoods, it would have been our first upgrade.
As you said, Each MFR will claim their's is the best and anything else is junk, but there are a lot of Level-up systems out there with very few problems.
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Old 04-13-2014, 09:32 PM   #10
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We had the same problem on our 38FL. Two things help us resolve the issue. One was ensuring we had full battery power and secondly was the times I notice this happening was when temps outside had been very cold here in Denver. Warmed up full power "No Problem".
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Old 04-13-2014, 10:37 PM   #11
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Quote:
Originally Posted by heytomredwood View Post
Overall, are you all happy with your Lippert or LCI leveling system? My wife and I have been looking at Redwoods for about 3 years and it is one of about 3 manufacturers we are considering when we can retire and full-time it. We currently have a bumper pull camper with an LCI tongue jack and I am not impressed with LCI's quality at all. My jack failed within the first year (and we probably only took it camping about 10 times that first year). They quickly sent a new one to me and that one is now 2 years old.

Just concerned, since some of the other high-end fifth wheel manufacturers don't use LCI and of course when talking to one Manufacturer they all like to tell you horror stories about what their competition uses.

Just collecting feedback from end users is much more credible than listening to salesmen.

Thanks!
LCI has gobbled up a lot of good companies - Trailair, JT strongarm, etc. so to generically call all LCI bad would be like calling all Thor bad. LCI has some issues, but some of their products started out as good old fashion American ingenuity and those products still stand as the top in their class, similar to how I feel about Redwood before they were gobbled into Thor.
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Old 04-13-2014, 11:00 PM   #12
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Along these same lines, Lippert takes a lot of heat on just about every RV Forum for Bad Frames. But several things come into play that many seem to forget, Lippert makes a majority of all RV frames so just in pure numbers there is a bigger chance of a Lippert frame failure. But they make them to the RV MFR's specs. So Redwood Engineers draw up blue prints for a frame and give it to Lippert to build. And while they build that frame, they have no idea how big and heavy a box the RV MFR will put on that frame.
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