 |
|
08-06-2012, 11:13 PM
|
#1
|
|
Junior Member
Join Date: Aug 2012
Posts: 17
|
I have a 38BR with the keyless entry option (no key or key fob needed). I have followed the directions to the 'inth degree and still can not get it to set. Does anyone have a solution other than calling Redwood? I love my Redwood.
|
|
|
|
08-06-2012, 11:21 PM
|
#2
|
|
Senior Member
Join Date: Jan 2012
Posts: 2,811
|
Try contacting RV Lock the Mfr'er of the system, they would probably be more help than Redwood. They seem pretty responsive to questions and problems.
__________________
Michelle & Ann
2018 Chevy 3500HD Crew Cab High Country DRW, D/A, 2016 RW39MB, Dual ACs, Auto Level, Auto Sat Dish, Stack W/D, King Sleep #, 17.5" Sailuns w/Disc, MORryde IS & Pin, Comfort Ride Hitch, 5.5 Onan, Res Fridge & Induction Cook Top
|
|
|
|
|
08-07-2012, 12:06 AM
|
#3
|
|
Senior Member
Join Date: Jan 2012
Posts: 567
|
Call the lock manufacturer. They walked me through a reset. We had trouble with one of our keypads, they sent a replacement pad and door lock assembly. I installed them and reset the system. I also had a battery problem with the keypad this week.I removed the battery, cleaned the terminals, replaced the battery and have had no issues since.
__________________
John and "Sam"
|
|
|
|
|
08-07-2012, 12:18 AM
|
#4
|
|
Site Team
Join Date: Jan 2012
Posts: 5,407
|
Quote:
|
Originally Posted by PugBoys
I have a 38BR with the keyless entry option (no key or key fob needed). I have followed the directions to the 'inth degree and still can not get it to set. Does anyone have a solution other than calling Redwood? I love my Redwood.
|
I replaced mine once and got it working with the help of the lock company. Now it only works with the key fobs and I need to replace the pad again.
__________________
SOB "The RV Wiseguy"
|
|
|
|
|
08-09-2012, 09:04 PM
|
#5
|
|
Junior Member
Join Date: Apr 2012
Posts: 18
|
Ours has been replaces twice and has quit working again! Not happy camper!
__________________
2012 Redwood 36FB
2009 Chev 3500 Duramax
Tom and Patty Brown
|
|
|
|
|
08-09-2012, 11:11 PM
|
#6
|
|
Senior Member
Join Date: Jan 2012
Posts: 567
|
We replaced ours and they worked great for 3 to 4 weeks, then the pad stopped working but the key fobs continued to work. I removed the battery, cleaned the terminals, purchased a new battery and installed it, pad and fobs are all working fine.
__________________
John and "Sam"
|
|
|
|
|
08-09-2012, 11:12 PM
|
#7
|
|
Senior Member
Join Date: Jan 2012
Posts: 567
|
There is also a set of batteries in the door assembly, we have had to replace those once as well.
__________________
John and "Sam"
|
|
|
|
|
08-12-2012, 10:57 PM
|
#8
|
|
Senior Member
Join Date: Feb 2012
Posts: 361
|
COLJDM, I had trouble with the key pad this week. It stopped working altogether on the maine entrance door. When this happens it makes it hard to use the dead bolt to lock and unlock the door. You almost twist off the key trying to lock it from the outside. After reading your post about the batteries I check out mine. When I opened the bottom where the battery pulls down from there was some of water in there. Im wondering if this water getting in there is causing the battery to short or causing it to die prematurely. I did see o rings on the little screws and around the battery holder but water is still getting in there. When I installed the new battery it still didn't work but if I held up on the battery holder alittle it would work. So I reached up in there and bent the little contact tab down a little and reinstalled the battery and all is working good for now. I wonder if you could use Dielectric grease in there. Then I dont think the water would have a effect on the battery and it might help keep some of the water out. I took apart the back door that was still working and it to had water in there. What are your thoughts?
__________________
Chuck & Carol
Full Timers in our 2013 36FL with MoRryde 8000# IS suspension. Pulled by 2012 Sport Chassis with Hensley Trailer Saver Hitch.
|
|
|
|
|
10-13-2012, 09:00 PM
|
#9
|
|
Junior Member
Join Date: Oct 2012
Posts: 7
|
what is phone number of the manufactor??
|
|
|
|
|
10-13-2012, 10:26 PM
|
#10
|
|
Senior Member
Join Date: Jan 2012
Posts: 567
|
I used electrical terminal cleaner and a Q tip to clean the interior of the battery compartment. I also ensured the battery holder was pushed all the way in and tight, and the screws were tight. I took clear silicone and caulked around the mounted fixture. If you look up rvlock.com you will find information on installation, resetting the pass keys and contact phone numbers. The RV Lock folks are very accommodating and helpful, give them a call and discuss the water issue as well as any other issue with their product, they were extremely supportive towards me and even provided replacement parts within a few days.
__________________
John and "Sam"
|
|
|
|
|
10-15-2012, 08:33 AM
|
#11
|
|
Senior Member
Join Date: Sep 2011
Posts: 467
|
I could not get ours to work properly. then I realized, we had RVlock on the unit and instuction for pop lock. go figure. Contacted RVlock. they were great. they faxed me the info sheet and senttwo FOB's at no charge.
Lillyputz
__________________
36RE Redwood LEMON
|
|
|
|
|
10-15-2012, 01:46 PM
|
#12
|
|
Senior Member
Join Date: Mar 2012
Posts: 1,136
|
John, your luck is finally turning!
__________________
Mike & Pam '12 36RL, Kodiak Discs, 17.5" G114s H-Rated, SRE4000 w/HD Shackles, Joy Rider Shocks, Flex Air, 5.5 Onan, W&D, DW, 4 Scare Lights, (2) 6V Trojan T-145s; Progressive EMS-HW50C, Winegard DTV Sat, Sony/Denon 4K Home Theater, WiFiRanger EliteAC Pack, weBoost 4G-X Cell Booster.
2022 RAM 3500 Limited CC, LB, 4x4, DRW, Max Tow, Cummins HO, AISIN, 4.10, Mopar 30K w/OEM Prep, Transfer Flow 70gal Aux Tank/Toolbox.
|
|
|
|
|
10-15-2012, 08:17 PM
|
#13
|
|
Senior Member
Join Date: Mar 2012
Posts: 427
|
Hi John. Does your fob have "southco" on the back? Can you program all fobs to the same. Got 2. For each door.
__________________
Bud & Lois
|
|
|
|
|
10-16-2012, 10:33 AM
|
#14
|
|
Senior Member
Join Date: Jan 2012
Posts: 567
|
We have 2 fobs and they are we programmed them to lock/open both doors at the same time. The instructions are located on the rvlock.com website.
__________________
John and "Sam"
|
|
|
|
|
10-16-2012, 11:26 AM
|
#15
|
|
Senior Member
Join Date: Sep 2011
Posts: 467
|
Quote:
|
Originally Posted by Campers
Hi John. Does your fob have "southco" on the back? Can you program all fobs to the same. Got 2. For each door.
|
No. it has the web site for RV locks. yes, you can program all the same.
Lillyputz
__________________
36RE Redwood LEMON
|
|
|
|
|
10-25-2012, 05:29 PM
|
#16
|
|
Junior Member
Join Date: Sep 2012
Posts: 21
|
I have a 2013 36RL. My trailer did not come with any key fobs, just the keypad at the door. Are the key fobs an option or should they have been included?
|
|
|
|
|
10-25-2012, 06:05 PM
|
#17
|
|
Senior Member
Join Date: Nov 2011
Posts: 304
|
I purchased two at http://www.rvlock.com/ Worth the investment.
__________________
|
|
|
|
|
10-25-2012, 06:42 PM
|
#18
|
|
Senior Member
Join Date: Jan 2012
Posts: 567
|
key fobs work great
__________________
John and "Sam"
|
|
|
|
|
10-25-2012, 08:22 PM
|
#19
|
|
Site Team
Join Date: Apr 2012
Posts: 697
|
I also did not get the key fobs. Did you guys pay extra or are they suposed to come with the coach?
__________________
2013 Redwood 34SK, 2017 F350 Dually
Grain Valley, Mo
|
|
|
|
|
10-25-2012, 08:36 PM
|
#20
|
|
Senior Member
Join Date: Jan 2012
Posts: 2,811
|
They are an option from RV Lock. I also supplied them with the key code and purchased some extra keys.
__________________
Michelle & Ann
2018 Chevy 3500HD Crew Cab High Country DRW, D/A, 2016 RW39MB, Dual ACs, Auto Level, Auto Sat Dish, Stack W/D, King Sleep #, 17.5" Sailuns w/Disc, MORryde IS & Pin, Comfort Ride Hitch, 5.5 Onan, Res Fridge & Induction Cook Top
|
|
|
|
|
|
Posting Rules
|
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
HTML code is Off
|
|
|
|
» Recent Threads |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Linear Mode
