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08-24-2013, 02:38 AM
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#1
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Junior Member
Join Date: Aug 2013
Posts: 19
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I have a 2013 Redwood 36RL and on my second camping trip with it & decided to use my built in RCA surround sound Blu-Ray player to watch RV the movie with the family. Well only the AM/FM stereo will work the disc drive will not open. I tried a bunch of things with no success. So I unplugged everything & removed the cover & got the tray to open with some alignment of the drive inserted the disc & it sounded like a jet taking off that drive was spinning so fast. I unplugged it & got my disc out. I have read that a lot of other people have had problems with this RCA unit. I guess I will give Redwood a call on Mon. Anyone else have this same surround sound unit in their coach ?
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08-24-2013, 09:30 AM
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#2
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Site Team
Join Date: Jan 2012
Posts: 5,407
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The RCA players were all replaced with better units because of problems. Ours would only run about half way through a movie and then shut down.
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SOB "The RV Wiseguy"
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08-24-2013, 10:57 AM
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#3
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Senior Member
Join Date: Jan 2012
Posts: 567
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Our 36FL came with a LG surround sound system and we have had no problems with that component thusfar
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John and "Sam"
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08-24-2013, 11:20 AM
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#4
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Senior Member
Join Date: Feb 2013
Posts: 7,101
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Yes the replacement was an LG. So far so good on ours, and it does have wifi
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Brad & Dory - Lone Tree, CO
CURRENT - 2013 Itasca Meridian 42E/2013 Wrangler 4dr Sahara
SOLD - 2014 Redwood 36RL/2014 F350 DRW
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08-24-2013, 11:36 AM
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#5
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Senior Member
Join Date: Jan 2012
Posts: 596
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The Crossroads Service Center replaced ours with a LG 3D Blueray entertainment center. Works like champ!Edited by: Adamsvr
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08-24-2013, 12:52 PM
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#6
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Junior Member
Join Date: Aug 2013
Posts: 19
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After I posted this I saw a thread on this topic that shows most if not all have had the same issues with their RCA unit & had it replaced with an LG. Will Redwood send me the replacement or will I have to go to the dealer ? I guess I will go get a Blu-Ray player while on this trip so we can enjoy movies + I want a player for the bedroom tv.
Thanks,
Brian
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08-24-2013, 12:55 PM
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#7
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Senior Member
Join Date: Jan 2012
Posts: 567
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I recently purchased a blu ray player at Target for $80, wi fi enabled, with built in program for netflix, etcworks great in the coach bedroom
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John and "Sam"
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08-24-2013, 01:06 PM
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#8
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Senior Member
Join Date: Feb 2013
Posts: 7,101
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Quote:
Originally Posted by COLJDM
I recently purchased a blu ray player at Target for $80, wi fi enabled, with built in program for netflix, etcworks great in the coach bedroom
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X2, I got an LG blue ray with wifi at Wallmart I think for $85. Works great in the Bedroom.
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Brad & Dory - Lone Tree, CO
CURRENT - 2013 Itasca Meridian 42E/2013 Wrangler 4dr Sahara
SOLD - 2014 Redwood 36RL/2014 F350 DRW
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08-24-2013, 07:43 PM
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#9
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Senior Member
Join Date: Jul 2013
Posts: 101
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Just got our replacement for our defective RCA unit, just called our dealer and he did the rest. We are are doing the install. If you have not already discovered it, the speaker wires are not color coded so you will need to hook them up one speaker at a time so you can figure out which set of wires goes to each speaker, you will also have to splice a new end on the sub woofer line as it is different on the LG replacement unit. Our LG came with the new end included.
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Tom and Jane
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08-24-2013, 08:31 PM
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#10
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Site Team
Join Date: Jan 2012
Posts: 5,407
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Quote:
Originally Posted by Diesel chaser
Just got our replacement for our defective RCA unit, just called our dealer and he did the rest. We are are doing the install. If you have not already discovered it, the speaker wires are not color coded so you will need to hook them up one speaker at a time so you can figure out which set of wires goes to each speaker, you will also have to splice a new end on the sub woofer line as it is different on the LG replacement unit. Our LG came with the new end included.
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The sub woofer can be found behind the fireplace on the RLs
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SOB "The RV Wiseguy"
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08-26-2013, 09:10 PM
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#11
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Senior Member
Join Date: Jul 2013
Posts: 101
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Installed the new LG unit last night , had to splice the new connector on to the subwoofer wires so it would plug in , other than that it was a 15 minute install and works great.
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Tom and Jane
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08-26-2013, 09:41 PM
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#12
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Senior Member
Join Date: Sep 2012
Posts: 448
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Can anyone give me a contact to get ours replaced? I've tried our dealer and can't get a call back. I'm using a Vizio connected via HDMI, but would like to have the surround sound working. Thanks.
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Skip & Patty
2013 Redwood 36RL
2015 Ram 3500 Laramie CC DRW 4x4 (Bertha)
USN Retired
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08-26-2013, 10:26 PM
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#13
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Junior Member
Join Date: May 2013
Posts: 7
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Also had to replace my RCA with an LG, but now the words or sound is a split second slower than the visual, anybody have the same problem?
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08-26-2013, 11:46 PM
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#14
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Senior Member
Join Date: Jan 2012
Posts: 506
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George66 is your LG connected directly to your TV? Is is connected via HDMI or optical?
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Dean & Pam - SOB
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08-26-2013, 11:56 PM
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#15
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Senior Member
Join Date: Jan 2012
Posts: 506
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Radio Flyer I recommend you contactLeonard or Ron atCrossroads at 1</span>855-226-7496</span>
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Dean & Pam - SOB
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08-27-2013, 01:58 AM
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#16
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Junior Member
Join Date: Aug 2013
Posts: 19
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Thanks everyone for the help. I went to Target to get a cheap Samsung Blu-Ray player to watch movies for the time being while I wait for my replacement from Crossroads. I just had to do without surround sound .Then I will just move the Samsung to the bedroom tv. I called Leonard today & he is sending me a replacement under warranty along with a call tag to send the faulty RCA unit back to them. Very easy since my dealer is about one hour away. I did notice the wires were not color coded & thought about marking them but didn't have a good way to mark them at the time. The wire you spliced must be the optical wire. I looked around for a replacement but found only complete systems with speakers included & only the RCA models have the FM tuner which is nice to have.
Thanks,
Brian
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08-27-2013, 09:31 AM
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#17
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Senior Member
Join Date: Jul 2013
Posts: 101
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The wire I spliced is for the subwoofer, it uses a different plug than the other speakers on the LG unit. Hope this helps.
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Tom and Jane
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08-27-2013, 11:09 AM
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#18
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Senior Member
Join Date: Sep 2012
Posts: 3,353
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George 66, we also had that sound problem. I discovered if you turn the TV volume down to nothing and adjust volume level through dvd player that cures the offset/echo effect.
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Danny & Linda
Full-timed 10+ years
Former '13 FB owner
Traded '13 GMC Denali DRW D/A
Currently rv & truckless
Replacement undetermined
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08-27-2013, 11:29 AM
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#19
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Senior Member
Join Date: Sep 2012
Posts: 448
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Thanks everyone, just got off the phone with Leonard, new blu-ray player on its way with a call tag. Nice guy to talk to and very helpful.
__________________
Skip & Patty
2013 Redwood 36RL
2015 Ram 3500 Laramie CC DRW 4x4 (Bertha)
USN Retired
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09-09-2013, 10:35 AM
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#20
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Junior Member
Join Date: Aug 2013
Posts: 19
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Did you happen to receive your replacement Blu-ray player ? It has been two weeks & I have not received it yet. Just wondering how long it should take.
Quote:
Originally Posted by Radio_Flyer
Thanks everyone, just got off the phone with Leonard, new blu-ray player on its way with a call tag. Nice guy to talk to and very helpful.
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