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08-23-2014, 04:56 PM
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#61
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Traveling
Join Date: Mar 2014
Posts: 910
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Perhaps they should go and replace the stock at the RW Factory!
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08-23-2014, 07:36 PM
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#62
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Senior Member
Join Date: Jun 2013
Posts: 918
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What I find interesting about my experience with Bauer is that they never verified whether my product was under warranty. The only time they asked my name or anything remote personal was to get the address for shipping the replacement.
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2014 Redwood 38BR, Fulltiming
2013 Ford F-350 CCSB 6.7L 4x4 SRW, B&W Companion Hitch, Air Bags
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08-24-2014, 07:00 AM
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#63
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Senior Member
Join Date: Feb 2013
Posts: 224
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For those interested, i still haven't heard back from RVLock re: dimensions 4.0 (to see if they cover the non-painted area)
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Ian & Cara (Copper the canine)
Vancouver, WA
2014 36FL, DW, W/D, CVac, Full Body Paint
2011 Ram 3500 Laramie Longhorn 6.7L TD, SRW, 4X4.
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08-28-2014, 05:11 AM
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#64
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Senior Member
Join Date: Jun 2013
Posts: 918
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Ok, received my replacement RV Locks. While I haven't replaced them yet I did inspect them. There's a huge difference between the ones on the Redwood and the new ones they sent me. The old ones have A LOT of plastic on them. It appears the entire inside portion is plastic. In fact I noticed today my back door inside handle has started cracking from closing the door. The new ones are entirely metal, no plastic other than the small portion around the keypad on the outside. Huge improvement if you ask me!
Also as Atom pointed out earlier the old ones have a tendency to not hold the batteries very well. This has been addressed as well, now they have little tabs that hold the batteries in place while reattaching the cover.
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2014 Redwood 38BR, Fulltiming
2013 Ford F-350 CCSB 6.7L 4x4 SRW, B&W Companion Hitch, Air Bags
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08-28-2014, 06:04 AM
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#65
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Senior Member
Join Date: Feb 2013
Posts: 224
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Heard back from RVlock and they are checking into the dimensions. I need to send a photo of the current Bauer lock so will be a few more days.
p.s.) if anyone happens to have a photo already please private message me with photo attached. Thx.
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Ian & Cara (Copper the canine)
Vancouver, WA
2014 36FL, DW, W/D, CVac, Full Body Paint
2011 Ram 3500 Laramie Longhorn 6.7L TD, SRW, 4X4.
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08-28-2014, 01:49 PM
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#66
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Site Team
Join Date: Dec 2012
Posts: 1,986
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Replaced ours with the new RV Lock with the pad in the handle just before the Rally. Works like a champ and can't be happier.
You will still have the old keypad to the left of the door ..... Had a DRV owner ask me what the second keypad was for ..... Told him didn't all higher end coaches come with a security system too ? Lol. The look of ":-( mine didn't" was priceless.
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Vaughan & Tracy 2013 RW 36RL, 2013 F350 DRW CC, 2016 Focus. MorRyde IS, MorRyde pinbox, disc brakes, Comfort Ride Hitch. "Life is to be embraced, Grab it with both arms ! "
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08-28-2014, 03:01 PM
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#67
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Senior Member
Join Date: Jun 2014
Posts: 392
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That was pretty funny
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David and Beth with our sidekick red heeler Queso the "big cheese". 2016 38GK with double unagaurd awnings with led lights and trailair air tri-glide pin box 8K axles with Linc System. 2012 Ram 3500 4x4 crew cab Laramie LWB Edge Juice with attitude with B&W 20k companion hitch.
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08-28-2014, 03:09 PM
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#68
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Senior Member
Join Date: Sep 2012
Posts: 448
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That keypad to the left of the door, RV lock one, is just on there with two sided tape. You can pull it off and clean up with goo-gone. Had to replace mine a while back.
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Skip & Patty
2013 Redwood 36RL
2015 Ram 3500 Laramie CC DRW 4x4 (Bertha)
USN Retired
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08-28-2014, 08:46 PM
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#69
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Traveling
Join Date: Mar 2014
Posts: 910
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LOL Piper Guy! That is DEFINITELY something TODD would do! Haha!
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08-28-2014, 08:46 PM
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#70
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Senior Member
Join Date: Jun 2013
Posts: 918
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I just realized that in my post I eluded to an RV Lock being replaced. I was being generic, the lock is the newer Bauer NE locks that I'm replacing. Hopefully I didn't cause any confusion.
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2014 Redwood 38BR, Fulltiming
2013 Ford F-350 CCSB 6.7L 4x4 SRW, B&W Companion Hitch, Air Bags
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08-28-2014, 09:45 PM
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#71
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Junior Member
Join Date: Mar 2014
Posts: 16
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You can remove your old keypad if you would like to. Its mounted with a piece of 3m double stick tape. Just be careful not to scratch your paint...
Any one else having any issues, please let us know and we will be happy to help out.
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11-16-2014, 08:53 PM
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#72
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Senior Member
Join Date: Nov 2014
Posts: 1,033
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We just tried to set our Keypad.....
Steve opened it up to check on batteries and they were corroded brand new unit.
Once he cleaned it out and put new batteries in it doesn't set-lock-or unlock. the back door wasn't corroded but couldn't set it, this will be added to the endless list until it gets to the service people. They even missed the fan remote wouldn't be bad but who can reach it in over 13 ft. ceiling lol
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Retired 2014 Redwood 36FL and 2015 GMC Denali 3500 DW Duramax but Now a 2020 Tiffin Allegro Bus with a 2022 GMC Canyon Denali toad.
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11-16-2014, 09:08 PM
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#73
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Site Team
Join Date: Jan 2012
Posts: 5,407
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I just replaced my original lock with the new designed lock from RV Lock. It slipped right into place of the old one and I couldn't be happier. I love the off and on switch so while in storage it isn't using battery power.
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SOB "The RV Wiseguy"
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11-16-2014, 09:18 PM
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#74
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Senior Member
Join Date: May 2014
Posts: 486
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Quote:
Originally Posted by Char & Steve
We just tried to set our Keypad.....
Steve opened it up to check on batteries and they were corroded brand new unit.
Once he cleaned it out and put new batteries in it doesn't set-lock-or unlock. the back door wasn't corroded but couldn't set it, this will be added to the endless list until it gets to the service people. They even missed the fan remote wouldn't be bad but who can reach it in over 13 ft. ceiling lol
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Did he "wake" up the lock? Meaning, did he make sure the pad was lit up?
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2013 Dodge Ram 3500 DRW 6.7 Cummins
2017 SOB
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11-16-2014, 10:17 PM
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#75
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Senior Member
Join Date: Nov 2014
Posts: 1,033
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We followed the instructions on the inside of the panel
the keypad was lit up, step by step holding in the correct numbers listening for the beeps etc, tried it over and over
__________________
Retired 2014 Redwood 36FL and 2015 GMC Denali 3500 DW Duramax but Now a 2020 Tiffin Allegro Bus with a 2022 GMC Canyon Denali toad.
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11-17-2014, 03:59 AM
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#76
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Senior Member
Join Date: Feb 2014
Posts: 335
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When I got my 38FL back in May the back door keypad would only hold the code for about a week. Got it replaced by RW service and it now works fine.
About a month ago the front door started to loose its code, first after a couple weeks, then a couple of days and finally in just a couple of hours.
After countless resets and battery changes I called RW and they are sending a replacement lock for me to a dealer in Tucson.
Back door lock still working.......
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Redwood 2015 38FL,
Ford 2015 F350
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11-17-2014, 04:11 AM
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#77
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Senior Member
Join Date: Jan 2014
Posts: 1,674
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So far both our keypad locks that were replaced are working great, I use them several times every day.
Only problem I had was one day when it was raining pretty hard, I had to get my key out as the keypad on the lock was very wet and did not recognize my finger.
__________________
Robert & Sheryl
2014 Redwood 38FL
MoRyde 8K IS, Disc Brakes, MoRyde Pin Box
17.5 Goodyear G114's, RV Armor Roof
2018 RAM 3500 DRW, Curt Q24 Hitch
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11-17-2014, 04:26 AM
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#78
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Senior Member
Join Date: Jan 2014
Posts: 273
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We had problems with our Bauer lock on our 2015 38RL. Changed it once on warranty in August but only lasted a week.
Contacted Rachel at Bauer directly and explained the problem (lock mechanism got stuck) and she shipped out a new lock right away. The new lock looks the same but have a what I think better stability inside. Also you can lock without code - just press the two first two keys and it will lock.
Still takes quite a lot of battery, we change once a week but use rechargeable.
Would be smarter if they added a small cable in the door and connected it to 12 volt so batteries could be charged all the time.
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11-17-2014, 05:18 AM
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#79
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Senior Member
Join Date: Jul 2013
Posts: 2,054
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Quote:
Originally Posted by rob_fla
...when it was raining pretty hard....
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Always thought that it was odd the only opening for the two awnings was over the only entrance !!!!
Quote:
Originally Posted by BasilFawlty
.... Also you can lock without code - just press the two first two keys and it will lock. ....
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WHAT ?!? 'splain please
wake up the lock and push the top two buttons ????
gotta try that !
__________________
Ours: '11 Monaco Diplomat 43DFT followed closely by '14 Jeep 4 dr Wrangler.
Hers: '13 Explorer Sport - AWD 365hp twin turbo scooter!
Previous: '13 Ford F350 CC Platinum and '13 38GK
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11-17-2014, 05:33 AM
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#80
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Senior Member
Join Date: Jan 2014
Posts: 273
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Push BP and 7/8 for a tenth of a second. Lock will lock.
To open again, use your PIN code.
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