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10-20-2015, 08:28 PM
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#1
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Senior Member
Join Date: Sep 2014
Posts: 392
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Tiara Parts Order
I would like to pass along a big "thank you" to Redwood for providing us owners a way to get parts for our rigs! I contacted Tiara RV Sales and Parts to replace some trim pieces on our RW. Alyssa at Tiara was extremely helpful and knowledgesble. The process was smooth and quick...parts arrived when promised and packed professionally for shipping. Thanks Redwood for having Tiara at the Rally...this avenue for keeping our units in shape was exactly what many of us do-it-yourselfer's wanted. Thanks for listening and delivering a great service.
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10-21-2015, 01:58 AM
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#2
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Senior Member
Join Date: Jan 2012
Posts: 506
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Nice - so which Tiara facility did you work with? I'm curious if all of their service/parts centers would perform the same type of service.
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Dean & Pam - SOB
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10-21-2015, 02:34 AM
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#3
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Senior Member
Join Date: Feb 2013
Posts: 1,444
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Quote:
Originally Posted by sinder
Nice - so which Tiara facility did you work with? I'm curious if all of their service/parts centers would perform the same type of service.
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Is there more than one Tiara? I'm thinking there is only one.
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Rick and Mindy
Retired
2013 Redwood 31SL, 2011 Ford F350 SRW, 6.7, Crew Cab with Firestone Bags, Titan Disc Brakes
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10-21-2015, 02:49 AM
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#4
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Senior Member
Join Date: Jan 2012
Posts: 2,811
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I only know of the one in Elkhart, IN, actually where we got our first look at a Redwood and the rest is history.
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Michelle & Ann
2018 Chevy 3500HD Crew Cab High Country DRW, D/A, 2016 RW39MB, Dual ACs, Auto Level, Auto Sat Dish, Stack W/D, King Sleep #, 17.5" Sailuns w/Disc, MORryde IS & Pin, Comfort Ride Hitch, 5.5 Onan, Res Fridge & Induction Cook Top
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10-21-2015, 02:59 AM
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#5
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Senior Member
Join Date: Feb 2013
Posts: 7,101
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I had fantastic luck with them! Parts were right on.
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Brad & Dory - Lone Tree, CO
CURRENT - 2013 Itasca Meridian 42E/2013 Wrangler 4dr Sahara
SOLD - 2014 Redwood 36RL/2014 F350 DRW
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10-21-2015, 03:23 AM
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#6
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Senior Member
Join Date: Jul 2015
Posts: 2,313
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Another happy Tiara customer here... Order placed , shipped , and received all in the same week...
AND it was correct the first time
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2020 F-350
2020 3991RD with-
17.5 Goodyear 114's , Titan Disc brakes, MorRyde 8K IS, Onan 6.5..
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10-21-2015, 04:05 AM
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#7
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Senior Member
Join Date: Jan 2012
Posts: 506
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Your right I do only see the Tiara in Elkhart. My initial search came up with sales and service centers, so I assumed there was more than one location. I may eventually have to order a fender from them as my one side is cracking pretty bad. I glued it so it would not get larger, but it is cracking in a number of different areas where it is screwed down.
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Dean & Pam - SOB
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10-21-2015, 06:27 AM
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#8
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Senior Member
Join Date: Jan 2014
Posts: 1,674
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My experience with Tiara RV ordering parts was positive also, great to work with.
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Robert & Sheryl
2014 Redwood 38FL
MoRyde 8K IS, Disc Brakes, MoRyde Pin Box
17.5 Goodyear G114's, RV Armor Roof
2018 RAM 3500 DRW, Curt Q24 Hitch
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10-21-2015, 01:59 PM
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#9
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Site Team
Join Date: Nov 2011
Posts: 1,342
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Quote:
Originally Posted by sinder
Nice - so which Tiara facility did you work with? I'm curious if all of their service/parts centers would perform the same type of service.
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There is only the one Tiara RV dealer and service center located on north side of Elkhart, IN. That is where we purchased our Redwood. They seem to be a well managed dealership. I can understand why Redwood has chosen to work work with Tiara for making parts available.
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Guy & Phyllis
2012 RW36RL,DualA/C,KodiakDiskBrakes,TrailAir Tri-Glide,GY_G614's,Roadmaster Comfort Ride Slipper Spring Suspension
2011Dodge3500Laramie,CrewCab,4x4,SRW,Michelins, LongBed,6.7LCTD,3.73,PullRiteSuper5th20.5KHitch, BlueOxBedsaver
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