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04-18-2013, 10:33 PM
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#41
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Senior Member
Join Date: Feb 2013
Posts: 276
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Quote:
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Originally Posted by BradPAjax
Hi All,
Got the call from my Service Guy at Camping in Style in Brooklin Ontario and they completed the following:
- greased wet bolts, 2 zerks missing, replaced and greased
- only 6000 miles on unit, told no need to grease wheel bearings until 10,000
- roof inspected and sealed as needed
- all exterior lights and clearance lights resealed
- all slides recalibrated, seals cleaned and lubricated, glides lubricated
- jack cylinders cleaned and lubricated
- washer/dryer/bedroom slide reset so it closes flush on all outside surfaces
- slide trim cut back where it was touching lino when closed at top of stairs
- all maxxair fans checked and lubed
- sagging TV cabinet door hinges realigned
- paperwork faxed to Redwood for Year 1 Inspection
- trailer washed and ready for pickup this Saturday
- Cost to Owner ===> ZERO !!!
That's Customer Service!!
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__________________
Steve and Mickie
Arlington, WA
2015 Chev 3500 4x4 HD D/A
2013 36 RL
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04-21-2013, 08:22 PM
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#42
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Site Team
Join Date: Dec 2012
Posts: 1,986
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Hi Steve, would you happen to have the phone number for Ron ?
__________________
 Vaughan & Tracy 2013 RW 36RL, 2013 F350 DRW CC, 2016 Focus. MorRyde IS, MorRyde pinbox, disc brakes, Comfort Ride Hitch. "Life is to be embraced, Grab it with both arms ! "
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04-22-2013, 07:13 PM
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#43
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Senior Member
Join Date: Feb 2013
Posts: 276
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Quote:
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Originally Posted by piperguy
Hi Steve, would you happen to have the phone number for Ron ?
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The # I have is (855)226-7496
Hope that helps.
__________________
Steve and Mickie
Arlington, WA
2015 Chev 3500 4x4 HD D/A
2013 36 RL
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04-22-2013, 09:25 PM
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#44
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Senior Member
Join Date: Nov 2012
Posts: 202
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Steve,
I am just hoping Lazy Days in Tucson does the same for our 2012 RW34SK
__________________
Jack & Sheralyn Landon 2012 RW34SK 2010 F250 6.4L Diesel Crew Cab SRW W/Airlift Air Bags & Compressor Kit
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04-23-2013, 01:27 AM
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#45
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Senior Member
Join Date: Feb 2013
Posts: 276
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Quote:
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Originally Posted by jlandon13399
Steve,
I am just hoping Lazy Days in Tucson does the same for our 2012 RW34SK
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We purchased our 36 RL from Lazy Days in Tucson. The tech work was great once they got started, unfortunately we waited 1 1/2 days in the waiting area BEFORE they started. 
__________________
Steve and Mickie
Arlington, WA
2015 Chev 3500 4x4 HD D/A
2013 36 RL
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04-23-2013, 10:38 AM
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#46
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Senior Member
Join Date: Aug 2012
Posts: 185
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We had a similar experience at Lazydays in FL. They have to document all warranty work that's needed (usually photos), send them to RW and wait for approval before they can start
__________________
Marty & Suzanne
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04-23-2013, 04:57 PM
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#47
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Senior Member
Join Date: Feb 2013
Posts: 276
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Quote:
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Originally Posted by SueMar
We had a similar experience at Lazydays in FL. They have to document all warranty work that's needed (usually photos), send them to RW and wait for approval before they can start
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Our issue was more on the scheduling side. They would overbook the techs. Those poor guys had the deck stacked against them from the start.
__________________
Steve and Mickie
Arlington, WA
2015 Chev 3500 4x4 HD D/A
2013 36 RL
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05-12-2013, 02:09 AM
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#48
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Senior Member
Join Date: Feb 2012
Posts: 286
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NO, NO, no, & Nono. Never France. , no Guns or Barbecue, What would I do, heh, heh, not LONE STAR BEER. NEVER.
__________________
2010 DURAMAX 4x4 Crew Cab Redwood, 36FL with the BEST PERSON in the WORLD; my REDHEADED LADY!
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