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06-17-2014, 10:33 PM
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#1
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Junior Member
Join Date: Apr 2014
Posts: 25
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Slide Closure Detail 31SL
See the attached pictures of the slide closure detail. Poor detail and have had no response from Redwood. Slide touches the coach side and is ruining the paint. Something to say about Quality Control and Attention to Detail.
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06-17-2014, 11:52 PM
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#2
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Senior Member
Join Date: Feb 2013
Posts: 1,444
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Quote:
Originally Posted by crusepro
See the attached pictures of the slide closure detail. Poor detail and have had no response from Redwood. Slide touches the coach side and is ruining the paint. Something to say about Quality Control and Attention to Detail.
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Wow, I had the same problem with our 31SL which we purchased in Feb 2013. I was always going to cut the short piece myself and re-install but when it was in the Service Center two weeks ago they moved the short piece over so it no longer hits the slide frame. 
__________________
 Rick and Mindy
Retired
2013 Redwood 31SL, 2011 Ford F350 SRW, 6.7, Crew Cab with Firestone Bags, Titan Disc Brakes
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06-18-2014, 12:16 AM
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#3
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Member
Join Date: Dec 2013
Posts: 54
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We have the exact same problem, at delivery I discussed it and ask them to fix it, the factory sent the exact same parts and it looks exactly the same after the alleged fix. This is just a very poor design by the Redwood folks and they obviously don't care enough to provide a reasonable fix.
Hope your gets resolved.
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Bob & Debbie with Meeko & Lucy
2014 F350, SC, LB 4X4, 6.7
2014 31 SL
USN retired, 31 years
"If it was easy, anybody could do it"
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06-18-2014, 12:33 AM
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#4
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Senior Member
Join Date: Dec 2013
Posts: 310
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Ours is similar, Dealer is going to work on it. I will try to get pics up this weekend. Agreed, lousy finish on an otherwise gorgeous coach.
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 2015 38GK
2014 Silverado 3500HD 4x4 DRW CC
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06-18-2014, 02:02 AM
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#5
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Senior Member
Join Date: Jan 2012
Posts: 506
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We stayed next to a new DVR for the past few nights and I noticed saw his side panels and fenders were all one molded piece. It was very sleek looking, no seams at all. Perhaps Redwood should consider this design in the future.
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Dean & Pam - SOB
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06-18-2014, 02:45 AM
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#6
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Senior Member
Join Date: Feb 2013
Posts: 1,855
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I had the same problem. Fortunately, my dealer did a great job fixing the mess. I had always assumed it was warranty work.
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2012 F350 KR CC DRW w/ some stuff
2013 36FL
Cindy and Tom, Toby and Kasey (our Berner and Newfie)
Oh...I forgot the five kids.
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06-18-2014, 03:08 AM
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#7
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Senior Member
Join Date: Feb 2014
Posts: 420
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Mine does the same thing. Not as bad as the picture but the same. I figured they would address it at the next time I come in for service. To tell you the truth I don't notice it and never look at it.
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2014 31SL: 2014 F350 6.7 litre crew cab:
Steve & Gloria
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06-18-2014, 04:22 AM
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#8
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Senior Member
Join Date: Apr 2014
Posts: 383
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Ditto here same look and problem. Think this is what cracked the first fender, not I have the un painted black and it's the same. They will be painting on the next visit.
__________________
 Yale & Tammy
2014 F-350 4x4 crew cab, SRW, 6.7, 3.55's, 18K PullRite
2014 Redwood black and Gold 38RL, king slide in slide, 5.5 Onan
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06-18-2014, 04:45 AM
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#9
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Senior Member
Join Date: Jun 2013
Posts: 918
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Wow, feel like I need to say I don't have this problem... Which I don't. Sorry to hear about this.
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2014 Redwood 38BR, Fulltiming
2013 Ford F-350 CCSB 6.7L 4x4 SRW, B&W Companion Hitch, Air Bags
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06-18-2014, 01:32 PM
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#10
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Site Team
Join Date: Nov 2011
Posts: 1,342
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I have not had that issue either.
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Guy & Phyllis
2012 RW36RL,DualA/C,KodiakDiskBrakes,TrailAir Tri-Glide,GY_G614's,Roadmaster Comfort Ride Slipper Spring Suspension
2011Dodge3500Laramie,CrewCab,4x4,SRW,Michelins, LongBed,6.7LCTD,3.73,PullRiteSuper5th20.5KHitch, BlueOxBedsaver
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06-18-2014, 01:55 PM
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#11
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Senior Member
Join Date: Feb 2013
Posts: 1,092
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Is this a problem specific to only the 31SL?
I have an FB and don't have the problem either.
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SOB
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06-18-2014, 03:47 PM
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#12
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Senior Member
Join Date: Apr 2014
Posts: 383
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Mine is a 38RL with the problem
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Yale & Tammy
2014 F-350 4x4 crew cab, SRW, 6.7, 3.55's, 18K PullRite
2014 Redwood black and Gold 38RL, king slide in slide, 5.5 Onan
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06-18-2014, 05:29 PM
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#13
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Member
Join Date: Dec 2013
Posts: 54
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I believe these issues are unique to the 31SL, it seems the bigger models do not have this issue. My dealer McGeorge RV in Ashland VA refuses to look at it any further stating the factory has stated it should be that way  .
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Bob & Debbie with Meeko & Lucy
2014 F350, SC, LB 4X4, 6.7
2014 31 SL
USN retired, 31 years
"If it was easy, anybody could do it"
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06-18-2014, 05:39 PM
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#14
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Senior Member
Join Date: Feb 2013
Posts: 1,444
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Quote:
Originally Posted by CV67Cheng
I believe these issues are unique to the 31SL, it seems the bigger models do not have this issue. My dealer McGeorge RV in Ashland VA refuses to look at it any further stating the factory has stated it should be that way . |
It's a relatively easy fix. The Service center just moved the small piece over to the right about an inch. At least now the slide is not pushing in on the smaller piece. Don't know why the dealer couldn't do that.
__________________
Rick and Mindy
Retired
2013 Redwood 31SL, 2011 Ford F350 SRW, 6.7, Crew Cab with Firestone Bags, Titan Disc Brakes
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06-18-2014, 06:41 PM
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#15
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Senior Member
Join Date: May 2013
Posts: 335
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We have a 31SL and the problem does not exist. The pieces line up perfectly side by side. Someone did a crummy installation of the pieces and you should not accept it.
__________________
2012 Redwood 31SL chasing 2019 Denali HD 3500 Duramax SRW
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06-18-2014, 07:10 PM
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#16
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Member
Join Date: Dec 2013
Posts: 54
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Snowbirds, could you possibly post a picture, that way I can take it to my dealer and show them it has been correctly installed before. Additionally, I don't have room on my trailer to move the small piece over, there is only 1/2" between it and the step opening trim.
Thanks to all.
__________________
Bob & Debbie with Meeko & Lucy
2014 F350, SC, LB 4X4, 6.7
2014 31 SL
USN retired, 31 years
"If it was easy, anybody could do it"
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06-18-2014, 07:11 PM
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#17
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Senior Member
Join Date: Jul 2013
Posts: 2,054
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What they can do is trim it to fit --- not hard to do at all !
but IF they do it, make sure they trim the back and not the front or it will make a 'wind tunnel' that WILL bend back one day when towing
(Happened on my previous 5er and made them enclose the front end)
__________________
Ours: '11 Monaco Diplomat 43DFT followed closely by '14 Jeep 4 dr Wrangler.
Hers: '13 Explorer Sport - AWD 365hp twin turbo scooter!
Previous: '13 Ford F350 CC Platinum and '13 38GK
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06-18-2014, 11:15 PM
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#18
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Senior Member
Join Date: May 2013
Posts: 335
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Quote:
Originally Posted by CV67Cheng
Snowbirds, could you possibly post a picture, that way I can take it to my dealer and show them it has been correctly installed before. Additionally, I don't have room on my trailer to move the small piece over, there is only 1/2" between it and the step opening trim.
Thanks to all.
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Here is a pic as it came from the factory.
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2012 Redwood 31SL chasing 2019 Denali HD 3500 Duramax SRW
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06-18-2014, 11:18 PM
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#19
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Member
Join Date: Dec 2013
Posts: 54
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Snowbirds, thank you for posting the picture. Very much appreciated
__________________
Bob & Debbie with Meeko & Lucy
2014 F350, SC, LB 4X4, 6.7
2014 31 SL
USN retired, 31 years
"If it was easy, anybody could do it"
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06-18-2014, 11:26 PM
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#20
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Member
Join Date: Dec 2013
Posts: 54
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By the way, here are pictures of ours.
__________________
Bob & Debbie with Meeko & Lucy
2014 F350, SC, LB 4X4, 6.7
2014 31 SL
USN retired, 31 years
"If it was easy, anybody could do it"
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