Got back to the RGV yesterday from our trip to the factory. Thank you Linda and crew for the excellent service on our coach. They fixed all our problems and some we didn't know we had. They installed our second a/c (on the dealers dime) and we had them add the second awning. New living room carpet which required removal of both big slides. While the slides were out it was discovered that they were installed wrong so that was repaired too. They also repaired the damage from our blown tire and matched the paint perfectly. All in all it was well worth the trip even tho we got caught in the cold snap on the way back. The coach performed as advertized and is a dream to tow. If you need repairs thats the place to go, those folks know what they are doing! Thanks again Linda!
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John & Kay
Cash,the dog
2018 GMC Denali 3500 DRW Crewcab
2013 Redwood 36RL Full paint D/W W/D 2 A/C's and all the other stuff.
Glad that they fixed you guys up. Enjoy your new Redwood.
Where are you in the RGV? We are going down to Alamo after the first of the year. Will stay at Alamo Palms RV Resort for a while and then meander east to visit daughter and her family in South Carolina.Edited by: Blenhardt
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2013 Redwood 34SK, 2017 F350 Dually
Grain Valley, Mo
We are at Bit O Heaven just down the street from Alamo Palms. Really like the place. Stop in when you get here, always have a "cold one" on hand. There is also a BR from Canada here.
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John & Kay
Cash,the dog
2018 GMC Denali 3500 DRW Crewcab
2013 Redwood 36RL Full paint D/W W/D 2 A/C's and all the other stuff.
Got back to the RGV yesterday from our trip to the factory. Thank you Linda and crew for the excellent service on our coach. They fixed all our problems and some we didn't know we had. They installed our second a/c (on the dealers dime) and we had them add the second awning. New living room carpet which required removal of both big slides. While the slides were out it was discovered that they were installed wrong so that was repaired too. They also repaired the damage from our blown tire and matched the paint perfectly. All in all it was well worth the trip even tho we got caught in the cold snap on the way back. The coach performed as advertized and is a dream to tow. If you need repairs thats the place to go, those folks know what they are doing! Thanks again Linda!
Glad that everything worked out for you and that we have another happy Redwood owner. That group of people are simply a joy to work with in my opinion.
Got back to the RGV yesterday from our trip to the factory. Thank you Linda and crew for the excellent service on our coach. They fixed all our problems and some we didn't know we had. They installed our second a/c (on the dealers dime) and we had them add the second awning. New living room carpet which required removal of both big slides. While the slides were out it was discovered that they were installed wrong so that was repaired too. They also repaired the damage from our blown tire and matched the paint perfectly. All in all it was well worth the trip even tho we got caught in the cold snap on the way back. The coach performed as advertized and is a dream to tow. If you need repairs thats the place to go, those folks know what they are doing! Thanks again Linda!
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