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02-18-2014, 11:55 PM
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#1
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Senior Member
Join Date: Feb 2013
Posts: 1,444
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auto leveling system will not go back to unhitched position
Ok, look, I love the hydraulic leveling system but for some reason, the last few times I try to re-hitch the system will not go back to the unhitched position. I press Left/Right buttons as instructed and the screen states "ERROR, feature disabled". Of course I can manually re-hitch but I've gotten spoiled by that feature, how do I get it back?
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Rick and Mindy
Retired
2013 Redwood 31SL, 2011 Ford F350 SRW, 6.7, Crew Cab with Firestone Bags, Titan Disc Brakes
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02-19-2014, 12:00 AM
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#2
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Senior Member
Join Date: Dec 2012
Posts: 1,257
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I experienced a similar error message, so finally gave up and do it manually. I was told you have to raise the front of the coach before pressing the "Auto Level".
Haven't tried it, but this was the response I received.
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Andy & Judi, Canine Companions Duke & Kona
2012 F350 Lariat CC SRW Airlift 5000 |2013 RW 36FL Winegard Trav'ler
Travel Blog: www.andyandjudi.com
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02-19-2014, 12:13 AM
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#3
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Senior Member
Join Date: Jan 2012
Posts: 596
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Quote:
Originally Posted by Rick and Mindy
Ok, look, I love the hydraulic leveling system but for some reason, the last few times I try to re-hitch the system will not go back to the unhitched position. I press Left/Right buttons as instructed and the screen states "ERROR, feature disabled". Of course I can manually re-hitch but I've gotten spoiled by that feature, how do I get it back?
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Call LCI and see if they can resolve the problem; however, as Oriana said, the front of the coach needs to be higher than the rear to enable the auto retract and return to where you hooked up.
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2012 Redwood RL with Slide-in-the Slide; 2011 F450; Onan 5.5 Gen; G614 Wheels
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02-19-2014, 12:22 AM
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#4
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Senior Member
Join Date: Feb 2013
Posts: 1,444
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If I use the auto level feature, how would the front of the coach be higher than the rear Do you mean the front legs must be extended more than the rear? If that's the case than it is .
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Rick and Mindy
Retired
2013 Redwood 31SL, 2011 Ford F350 SRW, 6.7, Crew Cab with Firestone Bags, Titan Disc Brakes
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02-19-2014, 01:05 AM
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#5
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Senior Member
Join Date: Jan 2012
Posts: 596
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Quote:
Originally Posted by Rick and Mindy
If I use the auto level feature, how would the front of the coach be higher than the rear Do you mean the front legs must be extended more than the rear? If that's the case than it is .
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Yes, raise the front jacks a little more than the rear jacks and hit the right/ left buttons to return the coach to the hook up height.
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2012 Redwood RL with Slide-in-the Slide; 2011 F450; Onan 5.5 Gen; G614 Wheels
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02-19-2014, 01:28 AM
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#6
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Senior Member
Join Date: Feb 2013
Posts: 1,444
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Quote:
Originally Posted by Adamsvr
Yes, raise the front jacks a little more than the rear jacks and hit the right/ left buttons to return the coach to the hook up height.
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I never had to do that before, is this something new, or have you always had to do that?
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Rick and Mindy
Retired
2013 Redwood 31SL, 2011 Ford F350 SRW, 6.7, Crew Cab with Firestone Bags, Titan Disc Brakes
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02-19-2014, 02:11 AM
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#7
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Senior Member
Join Date: Jan 2012
Posts: 596
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Quote:
Originally Posted by Rick and Mindy
I never had to do that before, is this something new, or have you always had to do that?
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Depends on where you park and how you are level. Most times we just have to push the right/left arrows to hook up.
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2012 Redwood RL with Slide-in-the Slide; 2011 F450; Onan 5.5 Gen; G614 Wheels
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02-19-2014, 02:29 AM
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#8
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Senior Member
Join Date: Feb 2013
Posts: 1,444
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Quote:
Originally Posted by Adamsvr
Depends on where you park and how you are level. Most times we just have to push the right/left arrows to hook up.
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So, let's say you push the left/right buttons and the display shows "ERROR" "feature disabled" would you then hit enter to acknowledge, then press the front button to raise it some and then try the left/right again?
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Rick and Mindy
Retired
2013 Redwood 31SL, 2011 Ford F350 SRW, 6.7, Crew Cab with Firestone Bags, Titan Disc Brakes
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02-19-2014, 02:50 AM
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#9
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Senior Member
Join Date: Jan 2012
Posts: 596
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Quote:
Originally Posted by Rick and Mindy
So, let's say you push the left/right buttons and the display shows "ERROR" "feature disabled" would you then hit enter to acknowledge, then press the front button to raise it some and then try the left/right again?
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I'd enter the manual mode and give it a try. Don't think anything is wrong with your LCI leveling system.
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2012 Redwood RL with Slide-in-the Slide; 2011 F450; Onan 5.5 Gen; G614 Wheels
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02-19-2014, 03:03 AM
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#10
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Senior Member
Join Date: Nov 2013
Posts: 649
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Anyone have a manual. There is a way to reset this.
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Ron & Margaret
2014 Ram 3500 DRW 6.7, Aisin, 4.10
"Pequod" 2015 Redwood 38GK
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02-19-2014, 11:47 AM
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#11
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Senior Member
Join Date: Jan 2012
Posts: 596
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Quote:
Originally Posted by Titan Guy
Anyone have a manual. There is a way to reset this.
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I don't have the level-up manual; however, if you are referring to the zero point calibration then the following should work:
Manually adjust your coach to the level position.
Turn off the keypad
With the keypad off, hit the up arrow ten times and then the down arrow ten times
It should then turn on and come on and say zero point calibration sucessful
Depress the enter key to reset the level position of your coach
__________________
2012 Redwood RL with Slide-in-the Slide; 2011 F450; Onan 5.5 Gen; G614 Wheels
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02-19-2014, 01:13 PM
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#12
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Senior Member
Join Date: Feb 2013
Posts: 522
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I have always just hit the arrows to re-hitch. I have received that message before a couple of times. But, only when I have worked on the coach and had to disconnect shore power and battery power.
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Fulltimers? Loving our 2012 36RL towed by 2016 Ram 3500 DRW Longhorn Crew cab with auto level system.
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02-19-2014, 03:16 PM
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#13
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Senior Member
Join Date: Jan 2012
Posts: 2,811
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If you have done much of anything after the auto-level cycle it will screw up the return function. Generally you can adjust the landing gear slightly, but if you try to tweak the sides or rear it will delete the auto-return function. At least that's what I've experienced.
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Michelle & Ann
2018 Chevy 3500HD Crew Cab High Country DRW, D/A, 2016 RW39MB, Dual ACs, Auto Level, Auto Sat Dish, Stack W/D, King Sleep #, 17.5" Sailuns w/Disc, MORryde IS & Pin, Comfort Ride Hitch, 5.5 Onan, Res Fridge & Induction Cook Top
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02-19-2014, 04:43 PM
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#14
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Senior Member
Join Date: Jul 2013
Posts: 2,054
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__________________
Ours: '11 Monaco Diplomat 43DFT followed closely by '14 Jeep 4 dr Wrangler.
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Previous: '13 Ford F350 CC Platinum and '13 38GK
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02-20-2014, 02:09 AM
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#15
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Senior Member
Join Date: Feb 2013
Posts: 1,444
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Quote:
Originally Posted by johnboytoo
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Thanks John, those were great . One of them states that if the error occurs that I stated you should disconnect and reconnect the power to the level up controller. Do you know where the controller is located? What if I disconnect the battery and reconnect , wouldn't that do the same thing? Any more thoughts?
__________________
Rick and Mindy
Retired
2013 Redwood 31SL, 2011 Ford F350 SRW, 6.7, Crew Cab with Firestone Bags, Titan Disc Brakes
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02-20-2014, 02:55 AM
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#16
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Site Team
Join Date: Nov 2011
Posts: 1,342
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Quote:
Originally Posted by Rick and Mindy
Thanks John, those were great . One of them states that if the error occurs that I stated you should disconnect and reconnect the power to the level up controller. Do you know where the controller is located? What if I disconnect the battery and reconnect , wouldn't that do the same thing? Any more thoughts?
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The Level-Up controller is what you are accessing with the display. Look in side the storage area (upper left at end of shelf) to the back side of the controller. There is a small 6 or 8 pin connector accessible on the back side. The connector has a couple of compressible interlocking ears that you can squeeze and pull out the connector. Power for the controller is supplied through the connector/cable assembly. Be careful as the lead wires are very small. Leave the connector disconnected for several seconds and then reconnect. That should reset the controller.
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Guy & Phyllis
2012 RW36RL,DualA/C,KodiakDiskBrakes,TrailAir Tri-Glide,GY_G614's,Roadmaster Comfort Ride Slipper Spring Suspension
2011Dodge3500Laramie,CrewCab,4x4,SRW,Michelins, LongBed,6.7LCTD,3.73,PullRiteSuper5th20.5KHitch, BlueOxBedsaver
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02-20-2014, 03:08 AM
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#17
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Senior Member
Join Date: Feb 2013
Posts: 1,444
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Quote:
Originally Posted by hoosierguy
The Level-Up controller is what you are accessing with the display. Look in side the storage area (upper left at end of shelf) to the back side of the controller. There is a small 6 or 8 pin connector accessible on the back side. The connector has a couple of compressible interlocking ears that you can squeeze and pull out the connector. Power for the controller is supplied through the connector/cable assembly. Be careful as the lead wires are very small. Leave the connector disconnected for several seconds and then reconnect. That should reset the controller.
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Thank you, I will try this. What I am wondering is....if I have the battery turned off when in storage wouldn't that turn power off to everything anyway? I assume I have to disconnect and reconnect when the battery is turned on ? It's worth a try.
__________________
Rick and Mindy
Retired
2013 Redwood 31SL, 2011 Ford F350 SRW, 6.7, Crew Cab with Firestone Bags, Titan Disc Brakes
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02-20-2014, 04:36 AM
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#18
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Site Team
Join Date: Jan 2012
Posts: 5,407
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It's my understanding, the battery disconnect does not effect the slides or leveling system. It's primarily used to make sure lights aren't left on
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SOB "The RV Wiseguy"
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02-20-2014, 04:44 AM
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#19
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Senior Member
Join Date: Jul 2013
Posts: 2,054
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During pdi, the tech just used a small flat blade screwdriver and slid it into the edge and popped the faceplate right out...
seems the plug on the back was not locked in and
it was so easy I almost missed it...
he was going to show me something, he tried the control, no response, reached into his short pocket for the screwdriver, popped the faceplate off, and back on in like 5 seconds
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Ours: '11 Monaco Diplomat 43DFT followed closely by '14 Jeep 4 dr Wrangler.
Hers: '13 Explorer Sport - AWD 365hp twin turbo scooter!
Previous: '13 Ford F350 CC Platinum and '13 38GK
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02-20-2014, 04:50 AM
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#20
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Senior Member
Join Date: Feb 2012
Posts: 286
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Pardon, the front of the coach has to be at least 2 inches above the horizontal meaning the rear has to be 2 inches lower than the front, otherwise results are unpredictable. When I did not do this, I didn't know, the passenger front grounded, while the driver front when to out of stroke, both rear fully retracted. Front driver jack had a 3 inch out of alignment from vertical.
Yodal.
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2010 DURAMAX 4x4 Crew Cab Redwood, 36FL with the BEST PERSON in the WORLD; my REDHEADED LADY!
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