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04-07-2022, 08:37 PM
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#1
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Junior Member
Join Date: Feb 2014
Posts: 29
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exterior trim separating
The trim on the front of our 2013 36RL has separated. When I parked it after returning from the gulf coast I noticed the movement. It wasn't like this when we left Texas. Has anyone else experienced this?
trim separation2.jpg
trim separation.jpg
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04-08-2022, 12:05 AM
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#2
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Senior Member
Join Date: Jul 2013
Posts: 721
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Oh, my yes.................This is a problem with not only Redwoods, but most heavier fifth wheel RVs. We had ours done in 2016 at our dealer, and they peeled the skin back and welded aluminum gussets to strenthen that corner. There is still movement, but it helped. I had hoped to get Redwood service to fix that when we were at the 2017 rally, but the change had started in management, and they said only minor fixes were to be done by the Service Center. I suspect the current Redwood upper management (Keystone) will be even less helpful now.
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Jim & Mary 2013 36 RL with Titan Disc Brakes Residential Fridge Goodyear 17.5 H rated tires MORryde IS, MORryde pin box 2015 Ford F350 King Ranch DRW
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04-08-2022, 02:13 AM
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#3
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Junior Member
Join Date: Feb 2014
Posts: 29
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Thanks. Do you remember how much it cost? How long the repair took?
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04-08-2022, 05:54 PM
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#4
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Senior Member
Join Date: Jul 2013
Posts: 721
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Yes, I surely do remember...................... $0.00 The Redwoods of that vintage had a 5 year structural warranty that they honored and so did our dealer. This dealer has since dropped the Redwood line for "unknown" reasons. I'll let you speculate.
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Jim & Mary 2013 36 RL with Titan Disc Brakes Residential Fridge Goodyear 17.5 H rated tires MORryde IS, MORryde pin box 2015 Ford F350 King Ranch DRW
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04-08-2022, 06:06 PM
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#5
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Senior Member
Join Date: Jul 2013
Posts: 370
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Hopefully your damage isn't as bad as our 2013 36RL was, substantial steel cracks at the joints and the sidewall was separating from the support. Cost $6,000 to repair, expensive because steel had to be removed and replaced by cutting (not torched) because of the risk of fire. A couple of pictures. RV damage00001.jpg
RV damage00006.jpg
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2013 Redwood 36RL, 2011 F-450, Sat Internet, Sat TV
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04-08-2022, 06:28 PM
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#6
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Junior Member
Join Date: Feb 2014
Posts: 29
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Well, the 5 year warranty deal sailed 4 years ago. Thanks for the info. Now to find a repair shop that can get it back to me in a decent time frame.
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04-08-2022, 06:30 PM
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#7
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Junior Member
Join Date: Feb 2014
Posts: 29
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Wow. Thanks for the info! Where on the trailer was the picture of the frame crack taken?
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04-08-2022, 06:57 PM
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#8
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Senior Member
Join Date: Jul 2013
Posts: 370
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That picture was roadside just forward of the trangular support for the landing gear. There was also damage on the curbside, more pictures follow. Our dealer was excellent in that he had repaired similar damage on other RV's (Titaniums). He complained to RW about the very thin steel used (not quite sheet metal but close!) and they said that RW does that because they wanted to reduce weight.
RV damage00002.jpg
RV damage00003.jpg
RV damage00005.jpg
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2013 Redwood 36RL, 2011 F-450, Sat Internet, Sat TV
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04-09-2022, 03:36 PM
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#9
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Member
Join Date: Jun 2019
Posts: 75
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Those pictures give me anxiety.
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04-09-2022, 03:45 PM
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#10
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Junior Member
Join Date: Feb 2014
Posts: 29
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Me too. Frame cracking is not something you expect from a well built, well maintained vehicle.
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04-09-2022, 07:41 PM
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#11
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Site Team
Join Date: Dec 2012
Posts: 1,986
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Contact Lippert Support and ask for a copy of the “Pin Deflection Testing Procedures”. This is a service bulletin that details how to measure pin movement unhooked and hooked up. This is the first measurement needed to diagnose
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Vaughan & Tracy 2013 RW 36RL, 2013 F350 DRW CC, 2016 Focus. MorRyde IS, MorRyde pinbox, disc brakes, Comfort Ride Hitch. "Life is to be embraced, Grab it with both arms ! "
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04-09-2022, 08:06 PM
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#12
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Junior Member
Join Date: Feb 2014
Posts: 29
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Thanks. Lippert is supposed to contact me Monday. I'll be sure to ask.
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04-10-2022, 02:04 PM
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#13
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Senior Member
Join Date: Jul 2013
Posts: 370
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As a comment based on our experience I would look at the gap in your picture and see if it changes (gets larger or smaller) when the RW is on the pin compared to when it's on the landing gear, the gap on ours changed. The Lippert measurement is a bit complicated (it's diagonal) but it could reveal some lesser damage than I experienced. It's a bit expensive but it could save you $$ compared to me if you have a dealer pull the plastic off underneath around the pin area and look for early cracking/damage.
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2013 Redwood 36RL, 2011 F-450, Sat Internet, Sat TV
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04-10-2022, 05:03 PM
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#14
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Junior Member
Join Date: Feb 2014
Posts: 29
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Thanks. I checked it with the unit hooked and unhooked. Unhooked I cannot push the horizontal panel back into position. Hooked, with the weight on the truck the horizontal panel moves back into the proper position, and I can push the trim back in place with my hand. I'm going to contact the dealer who sold me the trailer Monday.
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04-16-2022, 06:16 PM
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#15
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Junior Member
Join Date: Nov 2011
Posts: 27
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I’m pretty sure I have the same issue on my 2012 RL. I plan to fix it my self in a couple months. I’ll take a lot of pics for anyone interested. Mine is in the body shop now as someone backed their unit into the front cap and cracked it in 3 places while in storage.
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C&D Lee
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04-16-2022, 06:50 PM
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#16
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Junior Member
Join Date: Feb 2014
Posts: 29
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I'd be interested to see the pictures of your repair. I contacted Lippert, they said no financial help, (I didn't ask for nor expect any) but to send them pictures and a description of what is found wrong with the frame, and they will recommend a repair procedure. They also said if the problem is with the side walls to contact Thor. Hopefully the side walls are not a problem. Anyways, the dealer has it now and hopefully we'll know something this coming week.
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